305 - Sanford - Sales & Service Representative II
The Base Pay for this Position is $20.
97 plus $3.
00 per hour Shift Differential Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do.
Our Core Values- Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief.
They guide our day to day actions - from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another.
Our Core Values form the foundation of our culture.
Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings.
Scope of Work:
The individual in this role will be highly proficient processing transactions, including new account opening, complex customer interactions, and problem resolution.
The individual will be knowledgeable of our company's products and services to effectively meet the customer's needs and provide a superior level of customer service.
This position will assume branch oversight responsibilities in the absence of management.
Essential Functions (3):
Sales - Responsible for the sale and service of all deposit and consumer loan products and provides qualified referrals to other business lines.
Meets assigned sales/referral goals.
Customer Experience- Displays the following attributes:
friendly, outgoing, professional, courteous, projects a positive image, and is respectful to customers.
Responsible for independently resolving escalated problems quickly and efficiently.
Team Support - Provides support and assistance to other branch staff by maintaining proficiency with technology, policies and procedures in order to process a variety of transactions accurately and efficiently.
Such transactions may include deposits, withdrawals, loan payments, check cashing, verifying incoming/ outgoing cash, and daily balancing of cash drawer/ vaults.
This individual will serve as a mentor/trainer for others and assume branch oversight responsibilities in the absence of management.
Other Duties &
Responsibilities:
Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer Understands, supports and adheres to organizational policies and procedures Consistently emphasizes the importance of teamwork in the department and company at large Responsible for keeping abreast of company news and information Responsible for completing required training and policy review May serve on various committees Willingness to take on additional tasks and duties Certifications & Licenses Required:
Required to be registered with the Nationwide Mortgage Licensing System and Registry Desired Knowledge, Skills & Abilities:
Displays high level of regard for trust and confidentiality Proficient in Microsoft Office Products Displays strong written and verbal communication skills Displays strong organization skills and the ability to multi-task to meet established deadlines Demonstrates a high level of accuracy and attention to detail Effectively uses analytical skills to solve technical, as well as, non-technical problems Prior knowledge of banking regulations is preferred Ability to adapt to change Desired Job
Experience:
2-3 years of related experience in financial services Experience in a professional, service focused and fast-paced environment Desired Education:
High school or General Education Diploma Working Conditions & Minimum Physical Requirements:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards Dexterity of hands and fingers to operate a computer and other office equipment Lifting and moving of moderately heavy objects on occasion External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Last Updated 12/10/2022 Other details Job Family Banking Pay Type Hourly Min Hiring Rate $23.
97 Max Hiring Rate $28.
16 Travel Required No Required Education High School Apply Now Recommended Skills Business Development Negotiation Customer Service Stock Merchandise Operate Cash Register Sales Management Estimated Salary: $20 to $28 per hour based on qualifications.
97 plus $3.
00 per hour Shift Differential Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do.
Our Core Values- Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief.
They guide our day to day actions - from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another.
Our Core Values form the foundation of our culture.
Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings.
Scope of Work:
The individual in this role will be highly proficient processing transactions, including new account opening, complex customer interactions, and problem resolution.
The individual will be knowledgeable of our company's products and services to effectively meet the customer's needs and provide a superior level of customer service.
This position will assume branch oversight responsibilities in the absence of management.
Essential Functions (3):
Sales - Responsible for the sale and service of all deposit and consumer loan products and provides qualified referrals to other business lines.
Meets assigned sales/referral goals.
Customer Experience- Displays the following attributes:
friendly, outgoing, professional, courteous, projects a positive image, and is respectful to customers.
Responsible for independently resolving escalated problems quickly and efficiently.
Team Support - Provides support and assistance to other branch staff by maintaining proficiency with technology, policies and procedures in order to process a variety of transactions accurately and efficiently.
Such transactions may include deposits, withdrawals, loan payments, check cashing, verifying incoming/ outgoing cash, and daily balancing of cash drawer/ vaults.
This individual will serve as a mentor/trainer for others and assume branch oversight responsibilities in the absence of management.
Other Duties &
Responsibilities:
Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer Understands, supports and adheres to organizational policies and procedures Consistently emphasizes the importance of teamwork in the department and company at large Responsible for keeping abreast of company news and information Responsible for completing required training and policy review May serve on various committees Willingness to take on additional tasks and duties Certifications & Licenses Required:
Required to be registered with the Nationwide Mortgage Licensing System and Registry Desired Knowledge, Skills & Abilities:
Displays high level of regard for trust and confidentiality Proficient in Microsoft Office Products Displays strong written and verbal communication skills Displays strong organization skills and the ability to multi-task to meet established deadlines Demonstrates a high level of accuracy and attention to detail Effectively uses analytical skills to solve technical, as well as, non-technical problems Prior knowledge of banking regulations is preferred Ability to adapt to change Desired Job
Experience:
2-3 years of related experience in financial services Experience in a professional, service focused and fast-paced environment Desired Education:
High school or General Education Diploma Working Conditions & Minimum Physical Requirements:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards Dexterity of hands and fingers to operate a computer and other office equipment Lifting and moving of moderately heavy objects on occasion External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Last Updated 12/10/2022 Other details Job Family Banking Pay Type Hourly Min Hiring Rate $23.
97 Max Hiring Rate $28.
16 Travel Required No Required Education High School Apply Now Recommended Skills Business Development Negotiation Customer Service Stock Merchandise Operate Cash Register Sales Management Estimated Salary: $20 to $28 per hour based on qualifications.
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